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News

ANNOUNCEMENT: NEW TLSCONTACT WEBSITE IS LIVE!

ANNOUNCEMENT: NEW TLSCONTACT WEBSITE IS LIVE!

1/7/2026

We are pleased to announce the launch of our new TLScontact Kigali website for your visa applications for Belgium. The new interface is designed to make your application process smoother and more efficient.

What’s new?

  • New look and innovative features: enjoy a modern, consistent user interface.
  • Improved value-added services: personalised options to enhance your overall experience.

Please note the application process remains unchanged. If you have any questions, our TLScontact Operations team is available to assist you. Please contact us via our Contact Us page.

Happy browsing!

The TLScontact Team

APPOINTMENT BOOKING AND PAYMENT PROCESS AT TLSCONTACT KIGALI CENTRE:

APPOINTMENT BOOKING AND PAYMENT PROCESS AT TLSCONTACT KIGALI CENTRE:

5/28/2024

Starting May 28, 2024, the TLScontact Kigali centre is introducing the 'Pay at the centre' option to make appointment booking and service fee payment easier. This option allows applicants to confirm visa application appointments.

Applicants (or their representatives) have 72 hours to complete the payment for their appointments, either online through their TLScontact account or in person at the centre. Once the payment is successfully completed, an appointment confirmation email will be sent to the email address registered on TLScontact website.

For any issues regarding payments, please visit our 'Contact Us' page.

TLSCONTACT SERVICE FEES

TLSCONTACT SERVICE FEES

3/12/2024

Starting in March 2024, our visa applicants will be required to pay the TLScontact service fees in advance via our website.Once payment has been made, the applicant will receive email confirmation of their appointment.

Please keep in mind that changing the appointment date or time is possible.

Even if the applicant cancels their appointment in advance, reservations are non-refundable. The service fees remain with TLScontact and will not be refunded in the event of a no-show at the scheduled appointment or non-submission of the application (abandonment, incorrect visa type, etc.).

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