1Application of these terms and conditions
These terms and conditions are applicable to any and all services (hereunder referred to as “Service” or “Services”) offered by TLScontact on behalf of the French Embassy in Cameroon or on its own behalf to persons (hereunder referred to as “Applicant”, “Applicants”, “Customer”, or “you”, “your”) who wish to submit a visa application to the Embassy of France through TLScontact and to the eventual provision of information by TLScontact concerning such visa application.
These terms and conditions cover, without limitation and depending on the nature of your visa application:
- the registration by the Applicant on the TLScontact website for the purpose of creation of an account,
- the booking by the Applicant of an appointment for the purpose of submission of the visa application,
- the confirmation by TLScontact of the Applicant’s appointment
- the attendance by the Applicant at the VAC to the appointment for the purpose of collection of the visa application by TLScontact,
- the collection of the biometric data required where applicable by the Embassy of France,
- the payment of the visa application related fees,
- the submission and transport by TLScontact (or any third party contracted by TLScontact) to the Embassy of France of the visa application including all the supporting documentation,
- the transfer of all such documentation from the Embassy of France to TLScontact for the purpose of returning the travel document and any other supporting documentation if applicable to the Applicant.
- the provision of any optional service by TLScontact in addition to the service of collection of your visa application (hereunder referred to also as “Additional Services”) for the convenient submission of your visa application
These terms and conditions shall be the contract governing the provision of Services by TLScontact to the Applicant. You hereby accept and confirm that, prior to submitting your visa application, you have read, understood and agreed to be bound by, without limitation or qualification, these terms and conditions.
These terms and conditions may be accessed and viewed on the TLScontact website at any time. All changes, amendments, amplifications or withdrawals to or of these terms and conditions from time to time shall be published on the TLScontact website. These amended terms and conditions, as displayed on the TLScontact website, shall prevail over any previous version of these terms and conditions or over any other conflicting documents.
Save for clear proof to the contrary, the data recorded in the TLScontact information system shall constitute proof of all transactions the Customer has entered into with TLScontact.
These terms and conditions are not applicable to any and all services provided and/or decisions made concerning your visa application by the Embassy of France, including the payment of the visa fees by the Applicant. You hereby acknowledge and agree that TLScontact is an intermediary between you and the Embassy of France as its agent, and that no claims regarding the decisions made about your visa application or regarding a visa fee refund shall be addressed to TLScontact.
