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Safari users on iPhone and iPad: appointment booking issue image

Safari users on iPhone and iPad: appointment booking issue

8/7/2026

Some applicants using the Safari browser on an iPhone or iPad may experience difficulties accessing the TLScontact appointment booking platform after submitting their application on Visa On Web.

If this happens, please check your Safari settings and make sure that Block Pop-ups is turned Off:

Settings > Apps > Safari > Block Pop-upsOff

Once you have updated this setting, please return to Visa On Web and try accessing the TLScontact appointment booking platform again.

Safari users on iPhone and iPad: appointment booking issue